Frequently Asked Questions


Upcoming dates for the hepatitis provider training series are listed on the Hepatitis B Clinical Provider Training and Hepatitis C Clinical Provider Training

Upcoming webinars on special topics in viral hepatitis are listed in Special Topic Webinars.

To request a one-hour webinar for your facility, visit Live Webinars.

Call the Clinical Education Initiative’s clinician hotline at 1-866-637-2342 to discuss HCV, drug user health and HIV management with a specialist.

Read the NYC Health Department’s July 2020 Dear Colleague letter for guidance.

Find a comprehensive listing of resources to support treatment coverage of hepatitis B and C on Hep Free NYC’s Health Care Access & Meds page.

You can refer patients needing patient navigation services to the following programs:

You can also contact for referrals.


Yes! Find a listing of telehealth resources here.

All clinical providers are invited to NYC Hepatitis B Coalition and/or NYC Hepatitis C Task Force meetings, including special committees such as the telehealth workgroup.

Please contact Meg Chappell, ELF Program Manager with any questions.