Frequently Asked Questions

FAQs

When is the next ELF training?

Upcoming dates for the hepatitis provider training series are listed on the Hepatitis B Clinical Provider Training and Hepatitis C Clinical Provider Training.

Upcoming webinars on special topics in viral hepatitis are listed in Special Topic Webinars.

To request a one-hour webinar for your facility, visit Live Webinars.

How can I receive clinical consultation on hepatitis cases?

Call the Clinical Education Initiative’s clinician hotline at 1-866-637-2342 to discuss HCV, drug user health and HIV management with a specialist.

 

What is the current clinical guidance on hepatitis B and C screening, care and treatment?

Visit the NYC Health Department’s Clinical Exchange Network page. 

How can I get assistance with obtaining prior authorization approval for hepatitic C treatment?

Find a comprehensive listing of resources to support treatment coverage of hepatitis B and C on Hep Free NYC’s Health Care Access & Meds page.

 
What hepatitis patient navigation services can I refer patients to?

You can refer patients needing patient navigation services to the following programs:

You can also contact hep@health.nyc.gov for referrals.

 

Are there any telehealth resources for hepatitis providers?

Yes! Find a listing of telehealth resources here.

How can I become more involved in hepatitis capacity building in NYC?

All clinical providers are invited to NYC Hepatitis B Coalition and/or NYC Hepatitis C Task Force meetings.

Who can I contact at Empire Liver Foundation with additional questions?

Please contact Meg Chappell, ELF Program Manager with any questions.